Refund policy

Friends on Paper is a monthly subscription. When you subscribe, you authorize us to charge your payment method $8.00/month (US) or $9.00/month (International) on the same date each month, until you cancel. Shipping is free, always.

Canceling is easy

  • Cancel anytime from your account page under Subscriptions. You can also email us and we'll cancel it for you.
  • Cancellation takes effect at the end of your current billing month. You'll still receive the card for any month you've already paid for.

Refunds

  • Once your month's card has shipped, that month's charge is non-refundable.
  • If it hasn't shipped yet, contact us and we'll refund it.
  • Card arrived damaged, or never arrived at all? Tell us and we'll resend it or refund that month..

Failed payments

  • If a payment fails, we'll email you and try again. If we can't collect payment, your subscription will be canceled automatically.

Questions? Email us anytime.